1. Shipping & Refund Policy Overview
Thank you for using Couponhub.me. As a dedicated coupon and deal aggregator, we provide links to third-party retailers. Please be advised that Couponhub.me does not sell, ship, or handle the delivery of any physical or digital products directly.
All shipping, delivery, and refund processes are governed by the specific policies of the merchant from whom you purchased the product (e.g., Amazon, Shopee, Lazada, or Brand Stores).
Important: For any order-specific inquiries, tracking numbers, or return requests, please contact the merchant’s customer support directly using your order ID.
2. Shipping Information (Third-Party Merchants)
While shipping times vary by merchant and your location, here is what you can typically expect from our partners:
| 🚚 Processing Time | Most retailers process orders within 24-48 hours. Digital coupons and software keys are usually delivered instantly via email. |
| 📍 Estimated Delivery | Domestic shipping usually takes 3-7 business days. International shipping may take 10-21 days depending on customs. |
| 📦 Tracking Numbers | Tracking information will be provided by the seller via their platform or registered email once the item has shipped. |
3. Returns & Refund Procedures
We only recommend reputable stores with clear return policies. Generally, the process involves:
- Standard Return Period: Most merchants offer a 7 to 30-day return window for defective or incorrect items.
- Refund Eligibility: Products must typically be in their original packaging with all tags attached. Non-returnable items often include digital downloads or personal care products.
- How to Initiate a Refund: Log into the site where you made the purchase, navigate to “Order History,” and select “Request Return/Refund.”
- Refund Processing Time: Once approved by the merchant, refunds usually appear in your bank account or wallet within 5-10 business days.
NEED ASSISTANCE?
If a merchant link is broken or a deal is no longer valid, please let us know:
Email: couponhub.me@gmail.com